Dispatch is usually within 48 hours of receipt of order, subject to the availability of goods. Should any item(s) be temporarily out of stock we will contact you before the goods are dispatched to make arrangements that are suitable to you. Radio Communication-Systems From Home will inform customers of the dispatch date via email.
All prices quoted include VAT.
All delivery charges are dependent on the weight of the goods ordered and packaging is included. From Radio Communication-Systems Home attempts to offer the widest possible choice of delivery options. Where more than one delivery option applies the customer will be able to choose their desired delivery route at the time of checkout.
Free Deliveries for all orders greater the £85
| b) Royal Mail Special Delivery Next Day (no raw meat or alcohol products or NI/IOM) |
| 0 500g |
Special Delivery Next Day |
£5.25 |
| 500g 1Kg |
Special Delivery Next Day |
£6.35 |
| 1kg 2kg |
Special Delivery Next Day |
£8.95 |
| c) City Link Courier |
| Up to 5kg incl. packaging |
Delivered before 5.30pm Monday to Friday |
£6.50 |
| Up to 5kg incl. packaging |
Delivered before 12.30pm or 2pm 5pm Monday to Friday |
£12.95 |
| Up to 5kg incl. packaging |
Delivered Saturday before 12.30pm |
£18.20 |
| 5kg 10kg incl. packaging |
Delivered before 5.30pm Monday to Friday |
£8.50 |
| 5kg 10kg incl. packaging |
Delivered before 12.30pm or 2pm 5pm Monday to Friday |
£16.80 |
| 5kg 10kg incl. packaging |
Delivered Saturday before 12.30pm |
£20.50 |
| Additional 10kg incl. packaging |
Delivered before 5.30pm Monday to Friday |
£8.50 |
| Additional 10kg incl. packaging |
Delivered before 12.30pm or 2pm 5pm Monday to Friday |
£13.80 |
| Additional 10kg incl. packaging |
Delivered Saturday before 12.30pm |
£16.90 |
NI Northern Ireland
IOM Isle of Man
Radio Communication-Systems
From Home can take no responsibility for the state of the package once it has been dispatched via first class mail.
Returns and Exchanges
In the unlikely event that you wish to return your product(s) to us, please return your delivery note with details of the product(s) you wish to return and indicate whether you would like a replacement or refund. Subject to goods and all packaging being returned in "as new" and unopened condition and complete with all packaging and any accessories originally supplied, we offer a no quibble 28 day refund or replacement guarantee within 30 days on most products, except:
- Audio Accessories having ear inserts
- Customisable goods not normally stocked by Radio Communication Systems Ltd.
- and have been ordered by Radio Communication Systems Ltd. solely for the purpose of the cancelled order.
- Base stations and specialist equipment.
- After 7 days from receipt of the product(s) a restocking fee will be deducted from any refund at 20% of the total invoiced amount including initial delivery charge and if applicable the cost of collecting any goods incurred by Radio Communication Systems Ltd. where the goods on testing are found not to be faulty.
An insured, tracked delivery method (e.g. Royal Mail Special Delivery and TNT) must be used to return product(s) to:
Radio Communication Systems Ltd.
Unit 6 Crockstead Farm.
Eastbourne Road.
Halland.
East Sussex.
BN8 6PT
Please be aware that Royal Mail special Delivery will only offer compensation up to £500 should a package not be delivered and therefore is not recommended for returning handsets. Royal Mail Special Delivery or another suitable carrier must be used to return handsets or other goods over £1000.00. At our discretion, we may deduct our delivery costs from any refund. This does not affect your statutory rights back to Customer Service
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